The NDIS needs clear evidence about your disability and how it affects your everyday life. Our psychologists and neuropsychologists assess your thinking skills and daily functioning, then write a plain-English report you can give to the NDIS.
The short version:
The NDIA looks at six areas of daily life: communicating, getting along with others, learning, moving around, looking after yourself, and managing your life. Our report describes what you can do, what is hard, and what support you need in these areas.
This is general information. The NDIA makes all decisions about the NDIS.
We see children, teenagers and adults. You can use our report for a first application, a plan reassessment or a review of a decision.
You need evidence for an NDIS access request. We explain your disability and its effect on daily life.
Thinking changes after an injury can be hard to see. We measure memory, attention and planning.
We assess thinking skills and everyday skills, which the NDIA looks at together.
We describe your support needs in daily life, not just the diagnosis.
We work alongside your treating doctor or psychiatrist to describe how your mental health affects daily life.
Your needs have changed, or you disagree with a decision. New evidence can help.
You must be under 65 when you apply, live in Australia, and be an Australian citizen, permanent resident or Protected Special Category Visa holder.
You do not need a GP referral to book with us. You, a family member, a support coordinator or a doctor can contact us.
The standard fee is $3,600 including GST. The fee may be higher if your situation is complex. We give you a written quote before you book. The NDIS does not pay for assessments done only to get a diagnosis.
If cost is a barrier, please talk to us. We have these conversations all the time, and it’s OK to ask. We can go through funding and payment options with you, including payment plans. Contact us or call 03 9478 1810.
Reports are usually ready 2 to 3 weeks after your appointment. Dr Judy Tang OAM reviews our neuropsychology reports.
Bring any reports you already have, such as letters from your doctor, school reports or therapy reports. They help us write a stronger report. See our fees.
We ask what the report is for and what evidence you already have.
We talk with you, and with family or carers if you want, about daily life.
You do tasks and questionnaires about thinking and everyday skills. You can take breaks.
We write a clear report linked to the NDIS rules. We go through it with you.
Plain-English articles from our team.
Not sure where to start?
Not sure what kind of help you need? Book a 15-minute phone call with our clinical neuropsychologist. We’ll listen to what’s been happening and help you work out your next step, whether that’s an assessment with us, another kind of support, or seeing someone else first, such as your GP or a neurologist.
This call isn’t an assessment, and it doesn’t give a diagnosis or treatment advice.
Short, clear answers to common questions.
The NDIS does not pay for assessments done only to get a diagnosis. If you are already an NDIS participant, some assessments that help plan your supports may be paid from your plan. Check your plan or ask us.
Not always. For many conditions the NDIA also needs evidence that your disability makes everyday tasks much harder. This is called functional impact. Our report describes it clearly.
That is common, for example with mental health conditions. The NDIA can still treat it as permanent if it is likely to affect you for life. Your evidence should describe good days and hard days.
You have 3 months from the day after you get the written decision to ask for an internal review. You can add new evidence. After that, you can usually apply to the Administrative Review Tribunal. Free help is available through the NDIS Appeals Program.
Yes. A support coordinator can help you contact us. You, or your nominee or guardian, must agree to the assessment and decide who sees the report.
Yes. A family member, carer or support worker can come. They can help with the first talk. For most tests you work one on one with the psychologist, so the results are fair.
Our friendly team can talk you through the steps before you book.