Counselling · Preston and telehealth

LGBTQIA+ counselling, with queer counsellors who get it

A safe space to talk things through, discover yourself and grow, with counsellors who are part of the LGBTQIA+ community. Not tick-box inclusion. The real thing.

Queer-ledAffirming$80 to $120 a sessionजीपी (GP) रेफरल की आवश्यकता नहीं हैTelehealth Australia-wide
Two women hugging and laughing
Why it matters

Counselling that doesn’t need a glossary

You shouldn’t have to spend your sessions educating your counsellor about your identity, your relationships or your community. Our LGBTQIA+ counsellors have lived it, so you can get straight to what you actually came for.

Sometimes what you bring relates to identity: coming out, gender, transition, faith and culture, family acceptance, or living between worlds. Often it doesn’t. Queer people get anxious, burnt out, grieve and struggle in relationships like everyone else. Either way, you deserve support that affirms who you are, rather than treating it as the problem.

Our approach is affirming, trauma-informed and grounded in evidence-based therapies, including CBT, ACT, relational approaches, sex therapy and EMDR. We understand the real effects of discrimination, family rejection, homophobia and transphobia on mental health. Your identity is not a disorder.

Our promise to you

  • We use your name and your pronouns, and we ask rather than assume.
  • You won’t need to explain queer life, culture or slang.
  • Your sexuality and gender are never the “problem” to fix.
  • Relationships of every shape are welcome.
  • Our Preston clinic has gender-neutral facilities.
  • What you share stays confidential.
Meet your counsellors

Maxi and Ashley: Two Gay Counsellors

Maxi and Ashley are queer counsellors with lived experience of mental ill health and of living life as a gay person. Together they run Two Gay Counsellors at Invictus Health, for everyone under the LGBTQIA+ umbrella.

Maxi Xie, counsellor

मैक्सी शिए he/they

Counsellor and sex therapist

Maxi works in relationship counselling, sex therapy and psychosexual therapy, and also offers EMDR for trauma. Maxi works with ACT, CBT, schema therapy and emotion-focused therapy, and speaks Mandarin.

Meet Maxi and book
Ashley Dell’Oro, counsellor

एशले डेलोरो वह/उसकी

Counsellor and Mental Health First Aid instructor

Ashley completed her clinical placement at Queerspace, creating safe and affirming spaces for LGBTQIA+ people. She supports people with depression, anxiety and grief, with a warm, no-pressure style.

Meet Ashley and book

More about Two Gay Counsellors

On the radio

Talk Therapy To Me

“Talk therapy, but make it gay.”

Maxi and Ashley host Talk Therapy To Me on JOY 94.9, Melbourne’s LGBTIQA+ community radio station. They dive into mental health, queer relationships and intimacy, and answer listener questions in their segment “Ask a Queer Therapist”.

Catch it on JOY, or listen any time as a podcast.

What we can help with

हम एक साथ किस पर काम कर सकते हैं

पहचान और कमिंग आउट

Exploring sexuality or gender at any age and any stage, including questioning, coming out (or choosing not to), and navigating family, culture and faith.

लिंग और जेंडर ट्रांज़िशन

सामाजिक, चिकित्सा या कानूनी परिवर्तन के माध्यम से समर्थन की पुष्टि करना, और इसके साथ आने वाली भावनाएँ, रिश्ते और निर्णय।.

अल्पसंख्यक तनाव और भेदभाव

The cumulative weight of homophobia, transphobia, microaggressions and always being on guard, and its real effects on anxiety, mood and self-worth.

रिश्ते और समुदाय

डेटिंग, साझेदारी, चुनी हुई पारिवारिक व्यवस्था, गैर-पारंपरिक संबंध संरचनाएं, और क्वीर समुदायों के भीतर संघर्ष या अपनेपन की भावना।.

मूल परिवार

अस्वीकरण, सशर्त स्वीकृति, सांस्कृतिक और अंतर-पीढ़ीगत दबाव, और यह तय करना कि आप किन रिश्तों को फिर से जोड़ना चाहते हैं या छोड़ना चाहते हैं।.

बाकी सब कुछ

Work stress, grief, low mood, neurodivergence: everyday human struggles, with a counsellor who simply gets the queer part.

व्यावहारिक विवरण

Fees and how it works

$80 to $120 a session

Low-cost counselling, because support should be within reach. Individual sessions are $80 to $120.

If cost is a barrier, please talk to us. We have these conversations all the time, and it’s OK to ask. We can go through funding and payment options with you, including payment plans. संपर्क करें या कॉल करें 03 9478 1810.

जीपी (GP) रेफरल की आवश्यकता नहीं है

आप सीधे बुक कर सकते हैं। यदि आपके पास कोई रेफरल है, तो यह आपके काउंसलर को आपका समर्थन करने में मदद कर सकता है।.

60 or 90 minutes

Choose a 60-minute or 90-minute individual session.

In person or telehealth

प्रैस्टन, मेलबर्न में हमसे मिलें, या पूरे ऑस्ट्रेलिया में कहीं से भी टेलीहेल्थ द्वारा जुड़ें।.

Medicare does not currently provide rebates for counsellors. If you would like Medicare-rebated sessions with a clinical psychologist, ask us about a referral from your GP.

Step by step

What happens when you reach out

पहला संपर्क

Call or fill out our form. Tell us what’s happening and what you need. We listen without judgement.

First session

We talk through your situation in detail and decide together on the best approach for you.

नियमित सत्र

We build strategies and skills that fit your life, and you practise them between sessions.

आगे बढ़ते हुए

As you gain confidence, sessions may space out. You can always come back when you need to.

प्रश्न

अक्सर पूछे जाने वाले प्रश्न

क्या आपके काउंसलर वास्तव में LGBTQIA+ हैं?

Yes. Maxi and Ashley are queer counsellors with lived experience, and together they run Two Gay Counsellors at Invictus Health. If you want to work with a queer counsellor, tell us when you book and we’ll match you.

क्या यह कन्वर्जन थेरेपी या उससे जुड़ी कोई चीज़ है?

नहीं। कन्वर्शन प्रथाएँ हानिकारक हैं और विक्टोरिया में प्रतिबंधित हैं। हमारी काउंसलिंग पुष्टिकरण देने वाली है: आपकी कामुकता और लिंग ठीक की जाने वाली समस्याएँ नहीं हैं, और हम कभी भी उनके साथ वैसा व्यवहार नहीं करेंगे।.

I’m questioning and not sure of my identity. Is that enough reason to come?

Absolutely. You don’t need a label, a certainty or a crisis. Counselling is a good place to explore questions at your own pace, with no agenda about where you should land.

Can my partner or partners come too?

Yes. We offer relationship counselling and sex therapy, and we welcome LGBTQIA+ relationships and non-traditional relationship structures.

क्या यह गोपनीय है? मेरे परिवार में किसी को नहीं पता।.

Yes. What you share stays between you and your counsellor, with rare exceptions only when someone’s safety is at risk. We will never disclose your identity to family members.

Do you offer EMDR for trauma?

Yes. Maxi offers EMDR (eye movement desensitisation and reprocessing), a structured therapy for trauma. Ask about it when you book.

इसकी कीमत क्या है?

Individual counselling is $80 to $120 per session. No GP referral is needed, and telehealth is available Australia-wide if you’d prefer not to attend in person.

Need to talk to someone now?

क्यूलाइफ़: LGBTIQ+ peer support, 1800 184 527 or webchat, 3pm to 9pm every day.
Lifeline: 13 11 14, any time.
If you are in danger, call 000.

जैसे आप हैं वैसे ही आइए

A safe, affirming space to talk, discover yourself and grow. Book online or call us today.